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Customer Service in the Field

4 segments

  1. 1 Showing Up Right
  2. 2 Communicating Clearly
  3. 3 Finishing & Walkthrough
  4. 4 Handling Problems
Training · Customer Service in the Field
Segment 3 of 4 · 10 min

Finishing & Walkthrough

A clean finish and a walkthrough earn the next job and the referral.

  • Clean up debris and leave the site tidy.
  • Do a walkthrough; confirm the customer is satisfied.
  • Take before/after photos per our process.
← Communicating Clearly Next: Handling Problems →
A Nice Yard

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Training material is for education and is not a substitute for the manufacturer's manual, a qualified trainer, or official certification. Citations link to the governing authority.

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